FAQ
What is Shop At Solène
Shop at Solène is your go-to destination for unique and cute gifts. We went viral on TikTok for our Amusable collection, and due to popular demand, we now ship worldwide!
How long does shipping take?
Standard shipping typically takes 7-10 business days.
What is your return policy?
We offer a 30-day return policy for all products. If you are not satisfied with your purchase, you can return the item for a full refund or exchange. Please ensure the item is in its original condition and packaging.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your shipment online.
How can I contact customer support?
Our customer support team is available Monday to Friday. You can reach us via email at support@shopattsolene.com or by filling out the contact form on our website.